Terms&Conditions

Welcome to the Thiqatech website at https://thiqatech.com/.

These Terms & Conditions (“Terms”) govern your access to and use of our website, content, and information about our products and services.

Thiqatech is a software development and digital solutions company based in the Sultanate of Oman, serving clients in Oman and across the GCC.

By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue using the website.

This website provides information about Thiqatech, our software products, services, projects, and business solutions.

We make reasonable efforts to keep information accurate and up to date. However, website content is provided for general informational purposes and may be changed, updated, or removed without prior notice.

Descriptions, illustrations, demonstrations, and feature lists may not represent the final specifications of a product or service offered under a separate agreement.

Thiqatech may provide services including:

• Custom software development.
• Website and e-commerce development.
• Mobile application development.
• SEO and digital marketing.
• AI solutions, automation, and chatbots.
• Business software, integrations, and technical consulting.
• Other digital solutions described on our website.

The scope, price, schedule, deliverables, support, and other conditions for a specific engagement will be agreed separately in a quotation, proposal, service agreement, or other written confirmation.

A description on this website does not by itself constitute a binding offer to deliver a specific project or feature.

Prices, estimates, and service descriptions displayed on the website, if any, are subject to confirmation.

Before starting a project, we may provide a written quotation or agreement specifying the scope of work, payment schedule, delivery expectations, and other applicable terms.

Clients are responsible for making payments according to the agreed terms. Any additional work, new features, or changes outside the agreed scope may require a separate quotation or written approval.

Taxes, third-party subscription fees, hosting costs, advertising spend, domain fees, licenses, and other external charges will be handled as specified in the relevant quotation or agreement.

Project requirements and deliverables should be documented and agreed before work begins.

Requests to change the approved scope, add features, or introduce new requirements may affect project cost and delivery time. Such changes will be discussed and agreed in writing before implementation where reasonably practicable.

We are not responsible for delays caused by missing information, delayed approvals, unavailable third-party services, or other circumstances beyond our reasonable control.

Clients agree to:

• Provide accurate information, requirements, and materials needed for the project.
• Ensure they have the rights and permissions to use materials supplied to us.
• Review deliverables and provide feedback or approvals within agreed timeframes.
• Keep their account credentials and access information secure.
• Use delivered products and services lawfully.
• Obtain any permissions, licenses, or consents required for their own business operations and content.

Delays in meeting these responsibilities may affect project timelines or delivery.

Unless otherwise agreed in writing, Thiqatech retains ownership of its website content, branding, logos, reusable tools, development frameworks, templates, methods, and pre-existing intellectual property.

Ownership and licensing of custom software, source code, designs, documentation, and other project deliverables will be determined by the applicable written agreement.

Clients are responsible for ensuring that materials they provide do not infringe the rights of others.

You may not copy, reproduce, distribute, modify, or commercially exploit website content or branding without prior permission, except where permitted by law.

You agree not to:

• Use this website for unlawful, fraudulent, or harmful activities.
• Attempt unauthorized access to our systems, accounts, or infrastructure.
• Introduce malicious software, harmful code, or disruptive traffic.
• Interfere with the website's operation or security.
• Copy or use website content in violation of applicable intellectual property rights.
• Misrepresent your identity or submit knowingly false information.

We may take reasonable measures to protect the website and our users against misuse.

Our website, products, or projects may use third-party platforms, APIs, hosting providers, payment systems, analytics services, messaging applications, or other external services.

These services may be governed by separate terms, fees, availability requirements, and privacy policies.

To the extent permitted by law, Thiqatech is not responsible for independent third-party services or interruptions outside our reasonable control. Any responsibilities we expressly accept under a separate written agreement remain unaffected.

We aim to keep our website accessible and functioning properly but do not guarantee uninterrupted or error-free availability.

We may perform maintenance, updates, or changes that temporarily affect access. We will take reasonable steps to address technical issues when identified.

You are responsible for using appropriate security measures on your own devices and systems.

To the extent permitted by applicable law, the website and its general informational content are provided on an “as is” and “as available” basis.

We do not guarantee that website content will always be complete, accurate, uninterrupted, or suitable for every purpose.

Any warranties, service levels, maintenance obligations, or performance commitments for a specific product or project must be set out in the applicable written agreement.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

To the extent permitted by applicable law, Thiqatech will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website, including loss of profits, business opportunities, or data, where such exclusions are legally permitted.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable law.

Any additional liability limits for contracted projects must be set out in the relevant written agreement.

Information submitted through our website or communicated to us may be handled in accordance with our Privacy Policy.

Any confidentiality obligations relating to a particular project, business relationship, or sensitive information may also be governed by a separate agreement between the parties.

Please do not submit confidential information unless it is necessary for your inquiry and you are authorized to share it.

We may restrict or suspend access to the website where reasonably necessary to protect our systems, comply with legal obligations, address misuse, or maintain website security.

Where appropriate, we will take reasonable steps to minimize disruption.

We may revise these Terms from time to time to reflect changes to our website, services, or legal requirements.

The revised version will be published on this page with an updated date. Your continued use of the website after the revised Terms are published constitutes use under the updated Terms to the extent permitted by applicable law.

These Terms are governed by the laws of the Sultanate of Oman, subject to applicable mandatory legal requirements.

Any dispute arising from these Terms will be handled by the competent courts of the Sultanate of Oman, subject to applicable law and any valid written agreement between the parties.

For questions about these Terms & Conditions, our products, or our services, please contact:

Thiqatech

Email: info@thiqatech.com

Phone: +968 72722800 / +968 72225467

Location: Sultanate of Oman

Website: https://thiqatech.com/